Privacy Policy
Last updated: August 21, 2026
Adela's Housekeeping ("we," "us," or "our") operates the website adelahousekeeping.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request an estimate, or communicate with us by phone, email, or text message. By using our website, you agree to this Privacy Policy.
Information We Collect
- Information you provide: name, phone number, email address, home address, and details about your cleaning needs when you fill out our estimate request form, call, text, or email us.
- SMS consent selections: whether you opted in to receive transactional and/or marketing text messages.
- Basic usage information: standard technical data such as browser type and pages visited, used only to keep our website working properly.
How We Use Your Information
- To respond to your estimate requests and schedule your free in-home consultation.
- To provide, confirm, and follow up on cleaning services.
- To send text messages you have consented to receive (see SMS Privacy below).
- To improve our website and services.
SMS Privacy & Consent (No Sharing of Mobile Information)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
If you opt in to text messages from Adela's Housekeeping, we use your phone number solely to send you the messages you consented to receive: transactional, alerts, and customer-care messages (such as estimate updates and appointment reminders), and/or marketing and promotional messages if you separately consented to them. Message frequency may vary. Up to 4 messages per month. Message & data rates may apply. Reply STOP to opt out at any time, or reply HELP for help. See our Terms of Service for full SMS program terms.
Sharing of Information
We do not sell your personal information. We share information only with service providers who help us operate our website and communications (such as form and messaging providers), and only as needed to serve you, or when required by law.
Data Security & Retention
We take reasonable measures to protect your information and retain it only as long as needed to serve you and meet our legal obligations.
Your Choices
- Reply STOP to any text message to stop receiving texts.
- Contact us at any time to review, update, or delete your information.
Children's Privacy
Our services and SMS program are intended for individuals 18 years of age or older. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Contact Us
Adela's Housekeeping
San Antonio, TX
Phone: (210) 287-9859
Email: adelashousekeepingsa@gmail.com